Privacy Policy
This Privacy Policy applies to J&C Sourcing (Website: https://jcsourcing.shop/). It aims to explain the principles and measures we follow when collecting, using, storing, and protecting your personal information. Please read this policy carefully before using our services. If you do not agree with the content of this policy, please stop using our services.
1. Personal Information We Collect
1.1 Registration and Account Information
When you register as a user of J&C Sourcing, we will collect information you provide voluntarily, including but not limited to your name, mobile phone number, email address, login password, gender, and date of birth. This information is used to create and manage your account, ensure account security, and provide you with personalized service recommendations and convenient login experiences.
1.2 Service Usage Information
During your use of our real estate services and transaction matching business, we will collect information related to the services, such as property information you post or browse (including property location, area, layout, etc.), your home purchase or rental requirements (such as budget, desired area, property type), and transaction intention information (such as communication records with landlords or agents, offer information). Additionally, we will collect device information (such as device model, operating system version, unique device identifier) and network information (such as IP address, network type) when you use our services to optimize service performance and ensure the secure and stable operation of the services.
1.3 Other Information
When you participate in our market research, event registration, or customer service consultations, we may collect other relevant information you provide voluntarily to better understand your needs and feedback and improve our services.
2. Use of Personal Information
2.1 Service Provision
We use the collected personal information to provide you with real estate services, including but not limited to matching suitable properties, assisting you in completing the transaction matching process, handling your orders and requests, and providing transaction progress notifications and reminder services.
2.2 Personalized Recommendations
Based on your browsing history, transaction records, and setting preferences, we will use data analysis and algorithm technology to provide you with personalized property recommendations and service information, enhancing your user experience.
2.3 Security and Management
We utilize personal information to ensure account security, prevent, detect, and address illegal and 违规 activities such as fraud, infringement, and network security threats. Additionally, it is used for internal audits, data analysis, and research to improve service quality and optimize product features.
2.4 Notifications and Communication
We may send service – related notifications, important information updates, marketing activity promotions, etc., to you via the contact information you provided (such as text messages, emails, in – site messages). You can unsubscribe from marketing information according to the relevant guidelines, but you will still receive necessary service notifications.
3. Sharing of Personal Information
3.1 Third – Party Partners
To provide you with complete services, we may share necessary personal information with the following third – party partners:
- Landlords and Real Estate Agents: When you have specific property requirements, we will share your relevant information (such as name, contact information, home purchase or rental requirements) with corresponding landlords or agents to assist you in transaction communication.
- Technical Service Providers: Including server hosting, data analysis, cloud storage, and other service providers, to ensure the normal operation of the website, data storage, and analysis. These third parties will only use your personal information within the scope of our authorization and are required to comply with strict confidentiality obligations.
- Payment Service Providers: In the transaction payment process, we will share necessary transaction information (such as order amount, payment method) with payment service providers to complete the payment process.
3.2 Legal Requirements
We may disclose your personal information when required by laws, regulatory instructions, or requests from judicial or administrative authorities to comply with laws and regulations and safeguard public interests.
4. Storage and Protection of Personal Information
4.1 Storage Period
We will retain your personal information for the necessary period required to provide you with services. After the service is terminated or you delete your account, we will delete or anonymize your personal information in accordance with legal requirements and business needs.
4.2 Security Measures
We adopt various technical and administrative measures to protect the security of your personal information, including but not limited to data encryption during transmission, access control, and regular security audits. At the same time, we require our employees and partners to comply with strict confidentiality obligations to prevent the leakage, loss, or improper use of personal information. However, please note that despite our best efforts to ensure information security, due to technical limitations and the uncertainties of the network environment, absolute security cannot be guaranteed.
5. Your Rights
5.1 Access and Inquiry
You have the right to access and inquire about your personal information on our platform. You can view and manage your information by logging into your account and accessing the personal information settings page.
5.2 Correction and Supplementation
If you find that the personal information we have collected is incorrect or incomplete, you can submit a correction or supplementation request at any time through the methods provided by the platform. We will process it promptly after verification.
5.3 Deletion
Under circumstances compliant with laws and regulations, you have the right to request us to delete your personal information. For example, when your personal information is no longer necessary for service provision, or when you withdraw your consent to the use of personal information, you can contact our customer service to submit a deletion request.
5.4 Withdrawal of Consent
You can withdraw your consent to the use of personal information at any time by modifying your account settings or contacting our customer service. Please note that withdrawing consent may affect your continued use of related services or functions.
5.5 Complaints and Suggestions
If you have any questions, complaints, or suggestions regarding our personal information processing practices, please contact us through the contact information provided in this policy. We will respond and handle them within the specified time.
6. Policy Updates
We may update this Privacy Policy according to changes in laws and regulations, business adjustments, or user needs. The updated policy will be published on the website and notified to you in an appropriate manner. If you continue to use our services after the policy is updated, it means that you have accepted the updated Privacy Policy.
7. Contact Us
If you have any questions or need assistance regarding this Privacy Policy or personal information processing, please contact us through the following methods:
- Company Name: JC SOURCING LTD
- Registered Address: 56 Windsor Drive, High Wycombe, HP13 6BL, GB
- Contact Email: Carl6MartinHoward@outlook.com
- Contact Phone: +44 7412 837678
- Business Hours: Monday to Friday, 9:00 AM – 5:30 PM (UK Time)
We will respond to your feedback within 5 business days.